When an aircraft is grounded, every minute carries a cost. Aircraft maintenance downtime can run into thousands of dollars per hour, alongside disrupted schedules and frustrated passengers. Our Aircraft on Ground (AOG) delivery services exist for exactly these moments — getting the right part to the right place, fast, so your aircraft returns to service with minimal delay.
Available 24/7/365, our dedicated AOG desk coordinates the urgent transport of aircraft parts, tooling, and personnel to any location worldwide.
What Is Aircraft on Ground (AOG)?
Aircraft on Ground is an aviation term for any situation that prevents an aircraft from flying — whether due to a technical fault, a mandatory maintenance finding, or a missing replacement part. The term itself signals top priority: everyone in the supply chain understands that an AOG shipment cannot wait.
AOG situations often arise during routine checks. Scheduled inspections such as A-Checks and other maintenance intervals can surface unexpected discrepancies that ground an aircraft until the correct component is sourced and delivered. The faster that part arrives, the sooner the aircraft is airworthy again.
Why Choose Our AOG Delivery Services
Resolving an AOG event takes more than speed — it takes coordination, compliance expertise, and a team that operates around the clock.
- 24/7 rapid response — Our AOG desk is staffed day and night, ready to mobilize the moment your request comes in.
- Global reach — A worldwide network of carriers and aviation partners means we can reach virtually any airport or MRO facility.
- Time-critical transport — From hand-carry on-board couriers to dedicated charter, we select the fastest viable route for your shipment.
- Specialist handling — Trained teams handle sensitive aerospace components correctly, so parts arrive in serviceable condition.
- Customs and compliance support — We manage documentation, HS/HTS codes, and clearance to keep your shipment moving across borders without delay.
To understand how AOG fits into our wider service range, see our time-critical freight delivery and expedited logistics pages.
Our AOG Transport Solutions
No two groundings are alike, so we match the transport method to the urgency, size, and destination of each shipment.
On-Board Courier (Hand-Carry)
For the most urgent components, a dedicated courier hand-carries the part on the next available flight — often the fastest option for small, high-priority items.
Dedicated Air Charter
When commercial schedules won’t meet the deadline, or the cargo is oversized — such as an engine or landing gear assembly — a go-now charter delivers your freight directly to where it’s needed.
Next-Flight-Out (NFO)
We book your shipment onto the earliest scheduled commercial flight, balancing speed with cost for time-sensitive but flexible deliveries.
Ground Expedited Delivery
For regional AOG events, dedicated road transport provides door-to-door delivery to airports and maintenance facilities without the wait for a flight.
How Our AOG Process Works
We’ve streamlined every step so you can focus on the repair, not the logistics.
- Contact our AOG desk — Reach us by phone, email, or online portal with part details and the aircraft’s location.
- Receive a rapid solution — We assess the situation and present the fastest transport option, often within the hour.
- We mobilize — Your part is collected, documented, and dispatched via the chosen method.
- Track in real time — Monitor your shipment at every stage with live updates.
- Confirmed delivery — Your part arrives at the aircraft or MRO, ready for installation.
Industry Standards You Can Trust
The aerospace logistics sector is a multibillion-dollar industry where precision and accreditation matter. We follow the cargo handling and safety standards set by the International Air Transport Association (IATA) and align with the regulatory framework of bodies such as the Federal Aviation Administration (FAA). For dangerous goods and specialized components, our handling procedures meet recognized international shipping requirements.
Learn more about our company and our accreditations, or read how we’ve supported airlines and MRO providers in our case studies.
Request Urgent AOG Delivery
When your aircraft is grounded, you need a logistics partner who answers immediately. Our AOG desk is standing by 24/7 to coordinate your time-critical delivery.